FAQ

Ordering & Subscriptions

How does Subscribe & Save work?
Choose the subscription option at checkout to save 15% and have Takeoff Hydration shipped to you automatically every month. You can skip, change the frequency of, or cancel your subscription at any time from your account — no fees, no phone calls.

Do you offer free shipping?
Yes, we offer free standard shipping on all orders.

The Product

What is Takeoff Hydration?
Takeoff Hydration is a watermelon-flavored electrolyte drink mix built for life on the move — flights, road trips, and everyday travel. It's formulated to World Health Organization (WHO) guidelines for effective hydration ratios and made in the USA with organic ingredients.

How do I use it?
Empty one stick into 12–16 oz of water, stir or shake, and drink. It's designed to fit in a flight bag or pocket so you can hydrate wherever you are.

What's in it?
Each stick is built around clean electrolytes and functional ingredients — including potassium chloride, vitamin C, and L-theanine — with organic ingredients throughout. Full supplement facts and the complete ingredient list are printed on every package.

Do you have allergen or dietary information?
The full ingredient list and supplement facts panel are on the package. If you have a specific allergy or dietary question before ordering, email us at info@takeoffhydration.com and we'll get you an answer.

Shipping, Returns & Support

What's your return policy?
We offer a 30-day return policy on unopened, unused products in their original packaging. To start a return, email info@takeoffhydration.com. See our full refund policy for details.

Who is Takeoff Hydration made for?
Pilots, flight attendants, and frequent flyers were our first customers, but anyone who travels — or just wants better everyday hydration — can use it.

I still have a question — how do I reach you?
Email us any time at info@takeoffhydration.com or use our contact form, and we'll get back to you.